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Delete your account

You can delete your NOVA NETWORK account and the data that goes with it at any time, on this site or in the apps (NX3DX+ and Fileora).

How

  1. On this site: sign in with Discord, open Your data, type DELETE and confirm.
  2. In the app: OPTION, then PRIVACY, then DELETE NOVA ACCOUNT. An app that was never linked has no account: the same row erases what that install sent, at once.

Both ask one more question, off unless you turn it on: whether your times on the leaderboards go too ("Also remove my times and car pictures from the leaderboards" on this site, "ALSO REMOVE MY TIMES FROM THE LEADERBOARDS" in the app). What each answer means is below.

The account is deleted 7 days after you confirm; until then you can restore it on this site or in the companion app.

What is deleted

  • Your Discord identity on this site: id, name, avatar, roles and your last sign-in with its network address.
  • Your linked devices, their links and their keys.
  • Your cards (the cloud copies of your saves), race stills and replay clips.
  • The drivers you follow, your followers, your blocks and the reports you wrote.
  • The apps' sessions, events and crash reports from your devices, your visit lines, your file links and the record of your game data requests.

Your times on the leaderboards: your choice

  • Left as it is (the default): your leaderboard times, the recordings of those runs and the pictures of the cars you raced them with stay on the boards without your name, country or profile, so other drivers' ranks do not change. Car pictures you had kept to yourself are removed.
  • With "Also remove my times and car pictures from the leaderboards" ticked: when the account is deleted, your times are removed from every board, together with the recordings of those runs (the ghosts others race), their stills and clips, the car pictures and any crown they hold. The boards and the crowns close up behind them; other drivers' results, challenges and records stay.
  • You can change this choice until the deletion date, and restoring the account cancels everything. Either way, record announcements already posted on Discord and the copies of ghosts that other players' apps already keep cannot be called back.

What stays

  • The emptied account record, and our audit log with a note that the account was deleted, and when.

If you can no longer sign in, write to contact@nova-net.work with your Discord username and we will delete the account for you.

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